Frequently Asked Question

Trackbird is a Web + App solution which connects buyers and sellers seamlessly on one platform for the purpose of orders tracking.
For Buyers For sellers
• Can track orders you have made from different online stores • Can make your Buyers track orders that they have made from your website (See pricing)
• Use Chat with seller in case of any query. • Get analytics time to time updates and live status on your dashboard for the orders in Track mode
• Can add orders manually (See Pricing) • Get inbuild chat feature (Can be turned off at any time) for you to connect with your buyer faster help in customer retention.
• You can easily switch to seller account if you have your own online store and can use all the features available for sellers (See Pricing) • You can easily switch to Buyers account and can use all the features available to buyers.
For Buyers For sellers
• Unlimited • 1 Month validity
No, there is no Trail period at this moment.
Yes.
Both Buyers and Sellers can customise notification under settings.
Automatic Orders Manual Orders
• Buyer - Will get automatically sync Once your seller Adds order • Buyers - Can add orders manually by typing tracking number or simply by scanning QR code.
• Seller – Will get automatically synced Once Gmail is synced • Sellers - Can add orders manually by typing tracking number or simply by scanning QR code.
Have any Question?